2,113 patients walked in through Arrivo this morning

One front door

for every clinic.

Arrivo is the patient app your health system puts its name on. Booking, check-in, payments and messages, the same at every location, live in weeks.

Talk to sales

Watch a patient’s morning

8:515G

Harbor Family Clinic

You’re here, Maya.

Checked in from the parking lot

Room 2 in about 6 min

Copay due$40.00 · pay in one tap

Forms completeSigned 7:42 this morning

Maya arrived · 08:51Parking lot, Harbor Family Clinic

Room 2 is getting readyDr. Ortiz · on time

8:515G

Harbor Family Clinic

You’re here, Maya.

Checked in from the parking lot

Room 2 in about 6 min

Copay due$40.00 · pay in one tap

Forms completeSigned 7:42 this morning

Maya arrived · 08:51Parking lot, Harbor Family Clinic

Room 2 is getting readyDr. Ortiz · on time

A patient’s morning

4 moments, 0 clipboards

Maya never sits in
a waiting room.

7:425G

Thu · 9:00 with Dr. Ortiz

Three doors
to open.

Sign to open the last door

Maya Thompson

Open door 3 of 3

Takes about 40 seconds

8:515G

Lot B · 42 ft

You’re
here, Maya.

Harbor Family is 42 ft away. Tell the desk you’ve arrived, no line needed.

You’re checked in

Slide to check in

9:025G

Room

On time

Dr. Ortiz is
ready for you.

I’m on my way

9:315G

All settled.

Have a good Thursday, Maya.

Visit · Harbor Family

$40.00

Copay  $25.00
Lab panel  $15.00

PAID

Follow-up in 6 weeks

Tap to hold 9:00 with Dr. Ortiz

How was your visit?

Add to Wallet

Harbor East front deskForms received for 9:00 · Maya T.

Front desk · Harbor EastMaya T. arrived, Lot B · 08:51

Arrivo · nowRoom 2 is ready. Dr. Ortiz is waiting.

Billing · EpicReconciled automatically · $40.00

0123456789

Pre-dawn

Forms done in bed.

Intake, insurance card and consent, signed on the couch before coffee. Nothing to fill in at the desk.

Arrival

Checked in from the car.

Arrivo knows she’s in Lot B. One slide tells the front desk she’s here. No clipboard, no line.

Called in

Called in by name.

A push the moment Room 2 is ready, with her doctor’s face, not a ticket number.

Full daylight

Paid before the parking meter.

Copay settled in one tap on the way out, reconciled to billing automatically.

The platform

Same door,
every location.

Booking, arrival and payment work the same in a 3-room pediatric office and a 40-bed outpatient center. Your brand on the door, our platform behind it.

Book

Dr. Lena Ortiz

Thu 5 Nov

08:30

09:00

09:30

10:15

11:00

11:45

Book 09:30

Three taps to a real slot

Live availability across every provider and location, synced both ways with your scheduling system.

Arrive

Arrivals · Harbor East

Live

Maya T.

Lot B

Arrived

Daniel R.

Room 2

In room

Ava K.

4 min

On the way

Check in from the car

Geofenced arrival routes each patient to the right front desk. No clipboard, no queue.

Pay

Visit balance

Paid

$40.00

Copay · annual physical

$25.00

Lab panel

$15.00

Paid with Apple Pay

Settled before the parking meter

Copays and balances paid in one tap, reconciled to billing automatically.

The network, live

1,400 front doors.

One system.

Every clinic on the map runs the same Arrivo, branded as yours. Watch them come online the way a rollout really happens: one door at a time.

1,4120

clinics live today

2.1M0.0M

check-ins from the parking lot this month

38%0%

fewer calls to the front desk

Harbor EastLive

200 check-ins today · 6 min avg wait

Live

In training

Scheduled

Lumen Kids Northgate went live2m ago

Calder Medical Plaza: 1,000th online booking6m ago

Harbor East checked in Maya T. from Lot Bjust now

Northpine Urgent Care scheduled for Nov 3014m ago

Bellwood West finished staff training21m ago

Ostra Care Main: wait time down to 7 min32m ago

Security and IT

Behind every door,
a lock IT trusts.

Patients see a friendly front door. Your security team sees who opened what, where, and when, across every location.

SSO with SAML, SCIM provisioning

Roles scoped to each location and desk

Every login, export and role change logged

Signed BAA, US data residency by default

HIPAA

SOC 2 Type II

HITRUST r2

ISO 27001

admin.arrivo.health/northpine/settings/security

Northpine Health

Settings

Security

Single sign-on

SAML 2.0 via Okta, required for all staff

Connected

Identity provider

Okta · northpine.okta.com

Enforce SSO

All staff, all locations

Session length

12 hours

User provisioning (SCIM)

Staff are added and removed from Okta automatically

Synced 2 min ago

1,284

active users

added today

removed today

Roles by location

Who can see what, scoped per clinic

Edit roles

Role

People

Access

Can

Front desk

412

Own location

Check-ins, schedule

Clinician

618

Own location

Charts, messages

Practice manager

Region

Reports, staff

IT admin

All 38 locations

Settings, audit log

Sign-in blocked at Calder Plaza

No SSO session · logged and sent to Splunk · 09:41

admin.arrivo.health/northpine/settings/security

Northpine Health

Settings

Security

Single sign-on

SAML 2.0 via Okta, required for all staff

Connected

Identity provider

Okta · northpine.okta.com

Enforce SSO

All staff, all locations

Session length

12 hours

User provisioning (SCIM)

Staff are added and removed from Okta automatically

Synced 2 min ago

1,284

active users

added today

removed today

Roles by location

Who can see what, scoped per clinic

Edit roles

Role

People

Access

Can

Front desk

412

Own location

Check-ins, schedule

Clinician

618

Own location

Charts, messages

Practice manager

Region

Reports, staff

IT admin

All 38 locations

Settings, audit log

Sign-in blocked at Calder Plaza

No SSO session · logged and sent to Splunk · 09:41

admin.arrivo.health/northpine/settings/security

Northpine Health

Settings

Security

Single sign-on

SAML 2.0 via Okta, required for all staff

Connected

Identity provider

Okta · northpine.okta.com

Enforce SSO

All staff, all locations

Session length

12 hours

User provisioning (SCIM)

Staff are added and removed from Okta automatically

Synced 2 min ago

1,284

active users

added today

removed today

Roles by location

Who can see what, scoped per clinic

Edit roles

Role

People

Access

Can

Front desk

412

Own location

Check-ins, schedule

Clinician

618

Own location

Charts, messages

Practice manager

Region

Reports, staff

IT admin

All 38 locations

Settings, audit log

Sign-in blocked at Calder Plaza

No SSO session · logged and sent to Splunk · 09:41

admin.arrivo.health/northpine/settings/security

Northpine Health

Settings

Security

Single sign-on

SAML 2.0 via Okta, required for all staff

Connected

Identity provider

Okta · northpine.okta.com

Enforce SSO

All staff, all locations

Session length

12 hours

User provisioning (SCIM)

Staff are added and removed from Okta automatically

Synced 2 min ago

1,284

active users

added today

removed today

Roles by location

Who can see what, scoped per clinic

Edit roles

Role

People

Access

Can

Front desk

412

Own location

Check-ins, schedule

Clinician

618

Own location

Charts, messages

Practice manager

Region

Reports, staff

IT admin

All 38 locations

Settings, audit log

Sign-in blocked at Calder Plaza

No SSO session · logged and sent to Splunk · 09:41

Customer stories

Doors we’ve
opened.

Northpine Health

38 locations

Open

Harbor Family

14 locations

Lumen Pediatrics

22 locations

Calder Medical

31 locations

Northpine Health

Health system · 38 locations

“We rolled Arrivo out to 38 locations in six weeks. IT signed off in a single review cycle, and our front desks finally get to look up from the phone.”

Daniel Reyes

Chief Information Officer

41% fewer

calls to front desks across all locations

94%

of appointments now booked online

6 weeks

from contract to every location live

31 of 38 Northpine clinics open tonight

Open every

front door.

We plan the rollout with you, location by location, and nothing ships until IT signs off.

Talk to sales

See a rollout plan

Maya never sits ina waiting room.

Maya never sits ina waiting room.

Maya never sits ina waiting room.

Forms done in bed.

Checked in from the car.

Called in by name.

Paid before the parking meter.

Same door,every location.

Same door,every location.

Same door,every location.

Three taps to a real slot

Check in from the car

Settled before the parking meter

1,400 front doors.

1,400 front doors.

1,400 front doors.

Behind every door,a lock IT trusts.

Behind every door,a lock IT trusts.

Behind every door,a lock IT trusts.

Doors we’veopened.

Doors we’veopened.

Doors we’veopened.

Open every

Open every

Open every

Maya never sits in
a waiting room.

Maya never sits in
a waiting room.

Maya never sits in
a waiting room.

Same door,
every location.

Same door,
every location.

Same door,
every location.

Behind every door,
a lock IT trusts.

Behind every door,
a lock IT trusts.

Behind every door,
a lock IT trusts.

Doors we’ve
opened.

Doors we’ve
opened.

Doors we’ve
opened.